FAQ’s
What areas do we service?
- We clean carpets all over the Treasure Valley here in Idaho! Boise, Nampa, Meridian, Kuna, Melba, Star, Middleton, Garden City, Caldwell and beyond.
Why are we different from other carpet cleaners?
- We do not use a dry chemical to clean with.
What kind of equipment/chemicals are used?
- We use a van mounted hot water steam extraction machine that runs 300-600 psi of soft hot water and soap pressure into your carpet.
- We use rinse free soap.
- We extract 80-85% of the moisture which leaves your carpet clean, sanitized and looking fresh.
- We are family owned and operated.
What steps do I need to take prior to my carpets being cleaned?
- Pick up small pieces of furniture off of the carpeted areas to be cleaned. (i.e.. end tables)
- The more carpet we can clean is better, we can slide a couch or chair out and then back, in order to clean under it however, due to liability factors, we cannot lift and move furniture.
- Vacuum the carpeted areas you would like to have steam cleaned.
- Please be sure that the closest parking spot to the point of entry into your home is available: when less length of hose is used, there is better suction for cleaning your carpets.
How long does it take to clean the carpets in my house?
- This depends on the size of your home, for example, 3 bedrooms, a living room and a dining room can take any where from 45 minutes to 1 hour depending on how soiled your carpets are.
How long does it take for my carpets to dry after the are cleaned?
- This can take anywhere from 4 to 6 hours being sure that there is ample circulation in the home (i.e. circulation fan turned on, ceiling fans on and/or windows and doors open (when the weather is nice).
How much will it cost to clean my carpets?
- Please contact our office for pricing information.
Should my air ducts be cleaned prior to my carpets being cleaned?
- YES, so that all residual dirt can be extracted out of the carpet.
Please note: Due to our lower costs, should gas prices reach $4.00 per gallon or more, we will find it necessary to add a surcharge of 10% to the cost of your bill until the price of gas decreases.